Frequently Asked Questions

  • We curate tailor-made itineraries for our clients, including private VIP tours and reservations at the best hotels and restaurants worldwide. We arrange private charters, transfers, and assist with passports and visas. In addition, we book cruises, safaris, private yachts, etc. and can organize on-site activities and special events, working with you every step of the way to ensure that your trip is as stress-free as you’d imagine.

  • Yes! If you know where you want to stay, we can book it for you at no additional cost. Once confirmed, we will elevate your stay with exclusive VIP benefits through our trusted luxury travel partnerships. These perks include complimentary amenities and added value at prestigious 5-star hotel brands like Aman, Auberge Resorts, Belmond, Four Seasons, Mandarin Oriental, Relais & Châteaux, and Rosewood. You will be connected with the on-property concierge for assistance with dining, spa, and excursion arrangements.

  • Advisors earn a commission from hotels, cruise lines, tour operators, and other suppliers for bookings made through them. The commission is paid by the supplier, so there is no extra cost to you as the traveler. We do also offer a variety of fee-based services to clients for anything that is not commissionable.

  • When booking through a SmartFlyer advisor, you gain exclusive VIP perks, personalized service, and a stress-free experience. Enjoy the free VIP perks, which include benefits like room upgrades, complimentary breakfast, and hotel credits that are not available when booking directly.

  • We charge a trip planning fee to acknowledge the time and effort that our agents put into planning one-of-a-kind experiences for you. Our fee varies based on the complexity of the arrangements.

  • We do not book Airbnbs, but do collaborate with trusted partners to arrange private house and villa rentals around the world that have been thoroughly vetted.

  • SmartFlyer is built on our relationships with travel providers worldwide  – relationships we’ve built over 25 years with the best hotels, cruise lines, airlines, and more. We put our relationships to work for our clients, securing upgrades, amenities, and a level of service that’s unmatched by any credit card. Our agents act as your travel manager and advocate, customizing each itinerary to your taste, style and preference.

Why Work With Us?

  • Relationship

    Thanks to our partnerships, our clients aren’t just another name on a spreadsheet. Having a travel advisor means there’s someone in your corner besides a 1-800 number.

  • VIP Perks + Service

    When booking through Oyster Travel Co., you gain exclusive VIP perks, personalized service, and a stress-free experience.

  • Time Saved

    Because your time off is too rare to waste on travel stress. We’ll handle the details- you handle the memories.